Pre-Loved Customer

Joining us as a new customer makes it even more essential to ensure you have total piece of mind with your equipment.

 Purchase support from as little as £0.89 per day*

Why purchase Photobooths support?
Our Photo Booth support packages are great value, and we make sure that all technical support, advice and repairs are completed by Photobooths trained technicians. Your equipment will benefit from the care and expertise that only the support team at Photbooths can deliver.

Packages to suit you
We have three different support options – 9-5 weekday, 24/7, Emergency only. Find out more about these packages below.

Please choose from one of our tailored support options:

Support Transfer – Transfer support from previous owner (Defaults to weekday 9-5)

Access to members area including;     Tutorials      Useful Guides    Videos  Remote access via Team Viewer   Weekday 9-5 Support   Book a 1-1 Support Session

Transaction fee: £59.99

  24/7 Total Support

Recommended option 

Access to members area including;
        Tutorials
        Useful Guides
      Videos
 Remote access via Team Viewer
 Weekday 9-5 Support
 Book a 1-1 Support Session

 Support when you need it most

 Mon – Sun Event Emergency Support

 Event Emergency 24/7 Mobile Phone Number

 Software Updates & Latest Developments

 Software improvements & Bug Fixes

9-5 Weekday Support

Basic weekday option

Access to members area including;
        Tutorials
        Useful Guides
      Videos
 Remote access via Team Viewer
 Weekday 9-5 Support
 Book a 1-1 Support Session

Emergency Support

1 time only advice for emergency

 Contact us for ONE TIME only to discuss your emergency critical condition. We will help resolve the problem but cannot perform any software or mechanical updates. 

FREE Support

Transfer support from previous owner

Access to members area including;
        Tutorials
        Useful Guides
      Videos
 Remote access via Team Viewer
 Weekday 9-5 Support
 Book a 1-1 Support Session

Contact Amy & Gemma to get a quote on 0121 794 3884

Benefits of 24/7 support

Updates

Your software will always be up to date with the latest editions and features.

Weekend Support

You’re covered at weekends at all hours, when you’re most likely to be at your busiest!

Emergency Mobile

Contact someone at any hour of the day. Your event may incur a hiccup at 2am, simply give us a call.

Frequently asked questions

What happens if I don't purchase support?

Unfortunately, we are unable to provide support if you are not covered by a valid support package. We treat all customers equally, and provide the same service with the same conditions to everybody. We are unable to offer “free” support at any time as it would be unfair against customers who have paid for a valid support package.

*Prices are subject to VAT. Features may vary with support package.